What We Do

When it comes to data and intelligence in schools, our team have it covered. We’ll provide you with expert assistance in collating, monitoring and interpreting data to help you keep track of how your school or educational setting is operating.

Getting Connected

Schools ICT offers a range of options to help ensure the right and safest broadband option for your school.

We have partnered with NYnet and all our broadband services are delivered through the NYCC Wide Area Network (WAN)

So to start with getting connected depends on
  • where am I?
  • what do I need it to do?
  • can I work confidently and safely?
NyNet logo                                                                                       

To help you understand ther terminology and more about how broadband works here is our simple guide to what you need to know and consider.

pdfSimple Guide to Choosing Broadband

pdfInternet in Schools - The Government Perspective

Schools ICT will help you pick the right product call us on 01609 536068.

 

Options

The current framework ends March 2019.  Please not any new contracts will be on a Quote Basis. 

To find out which product your schools is currently able to receive please log into North Yorkshire Education Services (NYES) and visit the Broadband pages. 

http://nyeducationservices.co.uk 

Services & Packages 1

Down (Mbs)

Up (Mbs)

Underlying Technology

Direct 300 and above

300

300

Fibre

Direct 200-F

200

200

Fibre

Direct 100-F

100

100

Fibre

Direct 10

10

10

EFM or Fibre

Schools ISP

10

10

NGA (Next Generation Access)

Accelerate

1.6

1.6

aDSL (Max) bonded with Xrio equipment (Copper through phone)

ADSL or Equivalent

0.8

0.8

aDSL (Max) (Copper through phone)

 1 Small school subsidy is eligible to primary schools with less than 150 FTE pupils.

 

 

 

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Sophos Endpoint Protection

Sophos Endpoint Protection makes it simple to secure your computer systems against malware and advanced threats, such as targeted attacks.

Sophos Endpoint Protection integrates innovative technology like malicious traffic detection with real-time threat intelligence from SophosLabs to help you prevent, detect and remediate threats with ease.

The licence is paid up front and covers your school for three years. There is a small maintenance charge to pay in year two and year three.

The site licence will include all devices within your School and includes some enhanced features, plus the ability for anyone connected to the School to put Sophos on their home PC’s.

To download the full fact sheet click on the image below.  

 Sophos heading

pdfSophos Factsheet88.12 KB22/01/2018, 16:09

Smoothwall's Universal Threat Management (UTM) system is a layer of protection between your school and the world wide web. 

A box is fitted in your comms cabinet and the internet feed connected straight into the box.

The Smoothwall box includes a firewall, web content filtering and Anti-Malware in a single integrated package.

smoothwall bix                     

The lightning-fast real-time web filtering software blocks access to unwelcome sites and it allows you to set preferences and only allows content through that you want your students to see, based on categories of your choice. The Schools ICT help desk will work with you to set up and manage your preferences and you have unlimited Schools ICT Help Desk support and troubleshooting.

Schools that purchase their internet through Schools ICT will have a Smoothwall box installed as part of their broadband package.

Schools not connected through Schools ICT can still benefit from Smoothwall protection and can purchase a UTM box and Schools ICT help desk support.

We have options for primary and secondary.

To download the full factsheet click on the image below.  

UTM Features

 

pdfSmoothwall UTM Fact Sheet224.71 KB24/01/2018, 12:20

 

To find out how Smoothwall can keep children and teachers safe have a look at the following document - click on the image below.

Smoothwall pic

pdfSmoothwall and Ofsted856.07 KB24/01/2018, 12:20

 

A safe way to send emails

From time to time schools are required to pass on personal pupil information via email to external agencies, other schools, parents, governors etc. The Schools ICT Secure Email Service is a way of sending emails by encrypting them so the information and any attachments are secure.

Our partner of choice is Egress Software Technologies - the leading provider of hosted and on premise encryption service.

The Egress Switch product is designed to secure all forms of electronic information and deliver to customers in the Public and Private Sectors the Switch platform.

Egress 3           

Egress Switch is fully integrated with Outlook part of the Microsoft Office 365 family.  


Encryption is simply initated with a number of prompt words in the title of the email. Including the word "[Secure]" means that inside NYCC the email will automatically decode and open, using the word “[Restricted]” the receiver would receve and email notification and be prompted to log into the Egress Switch portal to download the email. 

To read more about Egress Switch have a look at the following factsheet.  Just click on the image to open. 

 

Switch graphic

 pdfEgress Switch Factsheet652.60 KB24/01/2018, 16:06

 

Myth Busting Egress - FAQs

There has been a bit of confusion about using Egress and various confusing messages, we have written this to answer some of the most commonly asked questions.

What is the Egress Secure Email Service?

Egress (SES) is a way of sending secure emails by encrypting them, so the information and any attachments are secure.

Do I need to send secure emails?

From time to time schools are required to pass on personal pupil information via email to external agencies, other schools, parents, governors etc. To comply with the law, emails containing any personal data need to be sent securely.

How do I send an encrypted email?

If you are a licenced user, instructions can be found here:

Egress - how to send encrypted emails

If I send an email to NYCC is it already encrypted?

Emails sent to an @northyorks.gov.uk address by a licenced user will be encrypted. Users that are not registered will be sending unencrypted emails.

How do I know if my email account has been set up?

You can contact the Schools ICT Helpdesk on 01609 536086 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and ask them to check.

It doesn’t seem to be working?

There are two answers to this question

1 - Your email may not be set up as a licenced user, you can contact the Schools ICT Helpdesk on 01609 536086 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and ask them to check.

2 - If you are a licenced user, are you using the word secure in square brackets in the subject field of the email e.g [Secure]

If it is still not working, please get in touch with the Schools ICT Helpdesk.

Can I use Egress for free?

Egress Switch is a web based version which can be used freely by everyone.

Have a look at the following link for more information  https://supportcentre.egress.com/hc/en-gb/articles/203604472-Is-Egress-Switch-free-to-use-

As a free user of Switch you will receive 25 free credits. Credits are deducted whenever you send a secure message to another free user and that user then opens the message.

When your 25 free credits are used up you will need to purchase a annual subscription. With this licence you will be able to send an unlimited amount of secure emails. 

Licences direct from Egress cost for 1-4 users = £80/per user/per year.  There are also options for business packs for 10 or more users. 

You can also purchase additional licences from North Yorkshire Education Services at the special price of £35.00 per user, per year.

What is the difference between the paid for licence and the free version?

The free version allows users to log in to read an encrypted email that has been sent to them. They are able to reply to the sender or another licenced user, but they cannot send emails to other free users.

The licenced version allows users to log in to the web based system to send and receive encrypted emails and has extra functionality, which will benefit frequent users such as Administrators, Head Teachers and SEN Coordinators.

The extra functions include:

- Emails that have been sent securely appear into your registered email account just like a normal email, but with an orange banner.

- You can send an email from your registered email account by creating a new email, but you add the word secure in square brackets to the subject field i.e. [secure]

How much are the extra licences?

Additional licences from North Yorkshire Education Services at the special price of £35.00 per user, per year.

Licences direct from Egress cost for 1-4 users = £80/per user/per year.  There are also options for business packs for 10 or more users. 

We would like more licences, how do we buy them?

Licences can be purchased through Smart Solutions Online. Please contact Schools ICT if you require any help with this.

Can we change the email addresses of our 2 free licences?

Yes, you can change the free accounts at any time, please contact the Schools ICT Helpdesk and we will arrange this for you.

Who do I contact for support?

Please contact the Schools ICT Helpdesk via email; This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01609 536086.

If you think of an FAQ that we haven’t answered above, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will add them to the list.

 

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