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 What We Do

What is OneNote?

OneNote is your very own digital notebook. You might even describe it as an extension of your brain.

  • Jot down that idea before you forget it.
  • Make a check list of tasks to do the next time you are in the office.
  • Sketch out a concept and add some photos that will help get the point across in that next meeting.
  • Organise all your lesson plans so you can easily find them each term.

Do this on any device - PC, Mac, phone or tablet; and wherever you happen to be. OneNote works offline and saves all your content automatically. Yes, say goodbye to remembering to click save every few minutes.

And the next time you connect to the internet? Well, all that content is synchronised across all your devices. So the notes you made with your phone, on the bus, on the way home will appear on your PC when you log in that evening. And when you need those notes in a meeting the next morning, there they are in OneNote on your tablet. It's like magic. Which is probably the best way to describe OneNote. It kind of does everything. Which is kind of magic!

Tell me a bit more. Why should I use OneNote?

OneDrive gives you one place to store, share, and sync your work or school files. As part of your organization's Office 365 subscription, you can save your files in OneDrive and then work with them from almost any device. Sign in to Office 365 with your work or school account, so you can:

  • Upload files from your PC or Mac.
  • Share files with others.
  • Give others permission to edit files and work on them at the same time.
  • Get to your files from anywhere, on your computer, tablet, or phone.
  • Sync OneDrive to your PC or Mac, so you can access your files even when you're offline.

 

Why Use OneDrive?

Feature How do we do it So What
Turn off devices remotely, saving money Running the Remote Care agent on all computers makes it easy to schedule them all to shut down at a chosen time. Leaving computers on needlessly overnight wastes energy and money.
Monitor and manage printers, switches and Wireless Access Points remotely (dependent on models) If you have the correct models, they can be monitored and managed over the network remotely, usually via web based consoles. Without working switches and wireless access points you don't have a network. They might seem boring, but they are critical pieces of kit.
Check for any Virus or malware infections. Clean where appropriate. If we are looking after your whole network, then we can use Sophos Enterprise to check for any infections and clean or delete as required. Viruses can cripple your network and destroy your data. Keeping your network protected and clean is of paramount importance.
Install software remotely on windows desktops and laptops Active Directory Group Policy can be used to automatically install software on domain joined PCs or laptops. Alternatively the remote care agent can perform an installation via a script if the software supports it. Software can be deployed to multiple machines with a single click, rather than visiting each machine in turn and installing manually.
Manage computer and user settings remotely for Windows PCs and laptops Active Directory Group Policy can be used to manage user and computer settings on domain joined PCs or laptops. Providing users with a consistent and tailored desktop experience can help them to be more productive with their IT.
Monitor hard disk space on Desktops, Laptops and Notebooks The Remote Care agent continually monitors available disk space and raises an alert with the Schools ICT Helpdesk when it drops below a certain percentage of disk space remaining free. Running out of disk space means that you might not be able to save your work, and your computer may stop working as expected.
Monitor processor and memory usage on Desktops, Laptops and Notebooks The Remote Care agent continually monitors memory and processor usage. This data is recorded for a month so we can analyse trends to further help in solving problems. Is everything slow today? By monitoring these key indicators we'll be able to quickly diagnose if a lack of memory or a slow processor is the root cause of your problems.
Monitor and Manage Windows Updates The Remote Care agent reports on installed and missing Windows updates. Schools ICT can manage their approval and installation remotely Make sure you have the latest security and software updates installed so that you can keep working safely and securely.
Remote support of your Windows PC / Laptop or Apple Mac Desktop / Notebook with optional Privacy mode.** If you do have a problem with your computer, Schools ICT support staff will be able to begin troubleshooting in the background without having to disturb you. And when we do have to remotely takeover your desktop it can be as easy as click and connect. Reduce the amount of time our support staff have to take over your PC, so you can be more productive.
Receive a monthly Executive Summary Report for your Remote Care supported devices. Remote Care will automatically e-mail you a monthly report summarising the health of your Remote Care supported ICT assets and the support work Schools ICT have carried out for you. Demonstrate value for money and help in your ICT planning.
Audit all devices on your network, including an energy audit Remote Care can provide you with an up to date audit of all the devices on your network, including what software is installed on them and how much energy they are using. Understanding what devices are connecting to your network, how much it costs to run them and what software is being used in your school is critical when it comes to planning an effective ICT strategy.
Monitor hard disk space on servers The Remote Care agent continually monitors available disk space and raises an alert with the Schools ICT Helpdesk when it drops below a certain percentage of disk space remaining free. If you run out of disk space then you won't be able to save your work. On servers, running out of disk space can also lead to critical services stopping.
Monitor server processor and memory usage. The Remote Care agent continually monitors memory and processor usage. This data is recorded for a month so we can analyse trends to further help in solving problems. Is everything slow today? By monitoring these key indicators we'll be able to quickly diagnose if a lack of memory or a slow processor is the root cause of your problems.
Monitor Sophos anti-virus software updates The Remote Care agent will raise an alert with the Schools ICT Helpdesk if your Sophos anti-virus software is more than 7 days out of date. New viruses are coming out all the time so ensuring that your anti-virus software is up to date is a key piece of your data security jigsaw.
Monitor Windows daily server backups The Remote Care agent raises an alert with the Schools ICT Helpdesk if your Server backup fails.

If your backup fails, we'll know, so we can fix it. So you don't have to worry about it *

Requires S&I contract for auto-fix

Monitor Dell servers for hard disk failures The Remote Care agent raises an alert with the Schools ICT Helpdesk if your Dell server reports a hard disk failure.

Server crashed? Can't use your computer for a week? Make that a thing of the past. We'll keep an eye on your server hard disks so they can be replaced before they fail.

Requires compatible Dell server (Buying a Dell Server from Schools ICT)

Monitor Dell servers for other hardware problems The Remote Care agent raises an alert with the Schools ICT Helpdesk if your Dell server reports other critical hardware issues such as power supplies or faulty memory.

We'll keep an eye on hardware in your server, so we can fix or replace it before it impacts your day to day work.

Requires compatible Dell server (why buy a server from SICT)

Monitor if your school's server is online The Remote Care agent will flag up if your server is offline for more than 10 minutes. We'll know as soon as your server goes off, so we can respond as quickly as possible to get you up and running again.
Monitor Daily SIMS backups. The Remote Agent will check every weekday to make sure that you have an up to date backup of your SIMS database. It is important to have an up to date backup of SIMS in case of either data corruption or server failure.
Remote support of your Server. If you do have a problem with your server, Schools ICT support staff will be able to login remotely and start trying to fix the problem without the need for an expensive site visit. Remote support can provide quicker fixes and without the need for costly on-site visits.

* The automatic fixing of problems on servers requires the school to have an S&I contract.

** Privacy Mode allows you to stop anybody taking remote control of your PC without your permission.

To qualify for Remote Care for servers you must have a full S&I contract with Schools ICT.

You might just know Office 365 as an e-mail system. But, believe me, it is so much more than that. Are you interested in being able to work easily from home, having the same access to all your documents as you do at school? Would you like to be able to easily share lots of information with staff, for example ensuring they always had the latest guidance to hand. Have you ever wished you could create professional looking presentations that are easy to share and can be viewed on any device? Are you worried about how you will meet GDPR compliance? Well, Office 365 might just be the answer you are looking for. Below is a quick summary of what you get with Office 365. And don't forget it is all FREE for schools!

   

o365 onedrive tile

OneDrive - Have you ever needed to work on a school document when you were at home? Are you fed up with copying files to and from memory sticks? Do you often collaborate with several colleagues on a report? Well, OneDrive is the answer. It is online file storage and sharing for each user, with unlimited storage. With OneDrive, your files are secure and available everywhere: home, school or on the move. Edit and co-author whether using a web browser, mobile apps, or desktop apps. Easily share files with colleagues, making collaboration a breeze. Even access files when offline using the OneDrive sync client.

o365 onenote tile

OneNote - If you're not using OneNote already, then you're missing out. This is probably the greatest program in the whole Microsoft Office suite. Organise everything; typed notes, handwritten notes, pictures, videos, files, audio recording and more all in one place. Add extra notebooks, sections and pages to keep everything just as you like it. And you don't even have to worry about saving work as you go along - it all happens automatically. A OneNote app is available for all devices and you can also work online directly via a web browser. And if you are using an app, then you can work in OneNote while you are offline, and everything will sync once you connect to the web again. Trust me, it's great. Try it.

o365 immersive reader

o365 forms tiles

o365 sway tile

o365 powerpoint tile

Learning Tools - Immersive Reader, Forms, Sway, and Office Mix - There is a whole bunch of apps and tools available within Office 365 which can be used both to help with learning, and to just generally create more engaging and accessible content that you can then easily share with others.

  • Immersive Reader - Change font size, text spacing, background colour. Split up words into syllables. Highlight verbs, nouns adjectives and sub-clauses. Choose between two fonts optimised to help with reading. Read out text aloud. Change speed of reading.
    immersive reader example
  • Forms - Create surveys, polls and custom quizzes. Easily share via e-mail, a web link, or embed in a web page. Then sit back and wait for the response to come in.
  • Sway - Create interactive, digital presentations that can easily be shared on the web. Add text, pictures, videos, audio and more. View on your computer, phone or tablet. It is proper web content and so looks great on all devices!
  • PowerPoint Recording - Turn your PowerPoint presentations into interactive online lessons and share them with your students and colleagues. Add audio and video narration, real-time digital inking, and screen recordings that show actions you take on your computer.

o365 mail tile

o365 calendar tile

E-mail and Calendars - OK, so you are already using this, but did you know:

  • Automatically filter out low priority e-mails using the Focused inbox feature. As move e-mails you rarely read into the "Other" folder, and out of your "Focused" inbox, the system will learn and start to do this automatically for you.
  • No excuses for missing emails. Use @Mentions to get noticed. @mention someone in an e-mail and they will automatically be added to the list of recipients. The person receiving the e-mail will see the @ symbol in their inbox.
  • Access e-mail and calendars via web browser, desktop or mobile apps. So you can stay in touch wherever you are and across all devices.

o365 skype tile

Skype for Business - Have you ever wanted to invite a subject expert to talk to your class, but they live too far away? Do you want to cut down on travel costs and time between different school sites for meetings? Then it might be time to give Skype for Business a whirl. Skype can give you instant messaging, video conferencing and screen sharing. See your colleagues status (presence information), so you know at a glance if they are available for a chat or quick meeting. Conversations are protected by strong authentication and encryption. The Skype for Business app is available for mobile, tablet, PC and Mac.

o365 sharepoint tile

SharePoint - Does your school have to share certain information and documents with all staff? Do you need to control who has access? Do you need to let some people update information, while letting others only read it? If the answer to those questions is yes, then SharePoint is for you. You might like to think of SharePoint as being a shared staff folder, but on the web. Actually it is much more. With SharePoint show important visuals, news, and updates with a team or communication site. Discover, follow, and search for sites, files, and people across your company. And not forgetting that you can sync and store your files in the cloud so anyone can securely work with you. SharePoint integrates with the Microsoft Office apps allowing you to work and collaborate on documents from PC, Mac or mobile device.

sharepoint example

o365 compliance tile

Security and Compliance - Are you worried about GDPR compliance? Would you like to let your staff use their mobile phones to access e-mail, but you are worried about data security? Then you'll just love the Security and Compliance features that are built into Office 365. Just take a look at these features:

  • Threat management - protect e-mail messages from malicious software.
  • Mobile device management (MDM) - unleash those phones.
  • Data loss prevention (DLP) - help to stop sensitive data leaving the organisation.
  • Data governance - Document labelling and retention policies.
  • Search and investigation including eDiscovery.
  • Service Assurance - Information about how Microsoft protects your data.
  • Office 356 Secure Score - Learn how secure your Office 365 is, and how you can imrpove.

0365 delve tile

Delve - Have you ever wanted to find all the documents around a particular subject? Or is there a member of staff you are about to have a meeting with, and you need to get up to speed on what have been working on recently? Delve can help. It intelligently discovers and organises information from across your whole school's Office 365, and then displays it to you making everything easy to find and understand. Find work by particular people or search on a keyword or subject. And you'll only ever see the content you have access to. Finding content has never been so easy.delve example

o365 office online tile

Office Online - Create and edit Word, OneNote, PowerPoint, and Excel documents from a browser. And if you have a school EES agreement you get all the desktop and mobile apps as well, which you can download and install on up to 5 different devices per user. So you can start a document in on your computer at school, then finish editing and reviewing it on your iPad at home that evening.

o365 stream tile

Stream - Do you have lots of videos that would like to share securely with the rest of the school? Then you'll like Stream. Easily manage and share videos across your school. Group videos of similar content together in channels. Embed individual videos or channels into other Office 365 services such as SharePoint or Teams. Control who can see which videos, and feel safe in the knowledge that only people with a login for your school's Office 365 will be able to see the videos.

o365 planner tile

Planner - Take the chaos out of teamwork and get more done! Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress. Each plan has its own board, where you can organize tasks into buckets. You can categorize tasks based on their status or on whom they’re assigned to. To update the status or change assignments, just drag and drop tasks between columns.

planner example

o365 teams tile Teams - Do you feel a little overwhelmed by everything that Office 365 has to offer? Would you like to have just one application from which to work online and have access to everything you need to get your job done right there, in that one place. Then it's Teams to the rescue. Microsoft Teams is a chat-centred workspace in Office 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything they need. Enjoy built-in access to SharePoint, OneNote, and Skype for Business.
  • Work on documents directly within Teams using the familiar office apps.
  • The persistent chat-based nature of the Teams means that everyone stays up to date with what is happening, even if they have been away for a few days.
  • Use Teams to create online classrooms. Hand out assignments or homework online. Children can complete and return them without ever going near a printer or a piece of paper.
  • Combine with Class Notebook for a truly any time, any place learning experience.
  • Teams is available via a web browser, PC and Mac, and mobile apps.
o365 class notebook tile Class Notebook - If you have ever used OneNote, then you'll know what a great app it is for organising all your information, keeping all your notes in one easy to use place. Well, Class Notebook takes all that goodness and tailors it to the classroom. OneNote Class Notebooks have a personal workspace for every student, a content library for handouts, and a collaboration space for lessons and creative activities.
  • Organize your lesson plans and course content in your own digital notebook.
  • Students can go to the content library to get their assignments. No more printed handouts for the class.
  • The collaboration space encourages students to work together as the teacher provides real-time feedback and coaching.
  • Provide individualized support by typing or writing directly in each student's private notebook.class notebook example

 

 

Feature How do we do it So What
Monitor hard disk space on servers The Remote Care agent continually monitors available disk space and raises an alert with the Schools ICT Helpdesk when it drops below a certain percentage of disk space remaining free. If you run out of disk space then you won't be able to save your work. On servers, running out of disk space can also lead to critical services stopping.
Monitor server processor and memory usage The Remote Care agent continually monitors memory and processor usage. This data is recorded for a month so we can analyse trends to further help in solving problems. Is everything slow today? By monitoring these key indicators we'll be able to quickly diagnose if a lack of memory or a slow processor is the root cause of your problems.
Monitor Sophos anti-virus software updates on Server The Remote Care agent will raise an alert with the Schools ICT Helpdesk if your Sophos anti-virus software is more than 7 days out of date on your server. New viruses are coming out all the time so ensuring that your anti-virus software is up to date is a key piece of your data security jigsaw.
Monitor daily server backups The Remote Care agent raises an alert with the Schools ICT Helpdesk if you don't have any recent successful backups of your server.

If your backup is failing, we'll know, so we can fix it. So you don't have to worry about it *

Requires S&I contract for auto-fix

Monitor Dell servers for hard disk failures The Remote Care agent raises an alert with the Schools ICT Helpdesk if your Dell server reports a hard disk failure.

Server crashed? Can't use your computer for a week? Make that a thing of the past. We'll keep an eye on your server hard disks so they can be replaced before they fail.

Requires compatible Dell server

Monitor Dell servers for other hardware problems The Remote Care agent raises an alert with the Schools ICT Helpdesk if your Dell server reports other critical hardware issues such as power supplies or faulty memory.

We'll keep an eye on hardware in your server, so we can fix or replace it before it impacts your day to day work.

Requires compatible Dell server

Monitor if your school's server is online The Remote Care agent will flag up if your server is offline for more than 10 minutes. We'll know as soon as your server goes off, so we can respond as quickly as possible to get you up and running again.
Monitor Daily SIMS backup on the server. The Remote Agent will check every weekday to make sure that you have an up to date backup of your SIMS database. It is important to have an up to date backup of SIMS in case of either data corruption or server failure.
Remote support of your Server. If you do have a problem with your server, Schools ICT support staff will be able to login remotely and start trying to fix the problem without the need for an expensive site visit. Remote support can provide quicker fixes and without the need for costly on-site visits.
Receive a monthly Executive Summary Report for your Remote Care supported devices. Remote Care can automatically e-mail you a monthly report summarising the health of your Remote Care supported ICT assets and the support work Schools ICT have carried out for you. Demonstrate value for money and help in your ICT planning.

* The automatic fixing of problems on servers requires the school to have an S&I contract.

To qualify for Remote Care for servers you must have either a full S&I contract with Schools ICT, or have an Admin only contract and host your SIMS database on your server.

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