HP Notebook - Important Safety Recall Notice

Urgent Battery Safety Recall & Replacement Program

 On the 14th June 2016 HP initiated a battery safety recall and replacement for cetain notebook computer batteries as they have the potential to overheat, posing a fire and burn hazard. The affected batteries were shipped with specific HP or Compaq Notebooks between  2013 and 2015 and may also have been supplied as purchased accessories or warranty replacements. This is a worldwide issue affecting notebook batteries regardless of where they were purchased.


If you have purchased a HP or Compaq notebook or a replacement battery, or have received a replacement battery through your notebooks warranty between 2013 and 2015 Schools ICT advise that you act now to avoid any potential risk. 

Please perform the following steps to validate if your notebook battery is affected: 

For more information, please contact our development team on 01609 536086 and select option 2



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