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We have improved the choice of Management Information System (MIS) and Financial Accounting System (FAS) available to schools and academies by setting up a framework of suppliers.  This is in direct response to requests from schools that have told us they want more choice and more involvement when selecting the system that best meets their current and future needs.

We have interviewed, robustly tested, challenged and vetted all interested parties and put together a selection of fully compatible suppliers to select from.  

The Framework runs for seven years starting in April 2017.

To find out who had made it onto the Framework visit

Professional Support

help support flat200Training and support is available for all the systems on the framework, brought to you by your trusted teams within NYCC. 

The Schools ICT MIS team provides specialist help desk support and professional training on all aspects of MIS and administration software.  Support is provided as part of the annual Software and Infrastructure SLA.

At Census time we run a dedicated Census help line to make sure help is available at the time you most need it.

We offer a dedicated Parent Pay Help support package which can be taken as an add on to the SLA or as an independent package. 

For schools that don’t want to take out the full S&I package we offer an option for MIS ONLY support.

Schools ICT Support – how it works with MIS & FAS

The Schools ICT core Software & Infrastructure Support Service would include support for whichever MIS system the school purchased from the framework. That would be £726 lump sum plus £3.41 per pupil for Primary and £770 lump sum plus £3.58 per pupil for Secondary & Special. Plus the cost of the MIS licensing of course.

Alternatively, the MIS Support Only Service through Schools ICT for each of the vendors on the framework would be priced the same at £649 lump sum plus £2.97 per pupil for Primary and £682 lump sum plus £3.25 per pupil for Secondary & Special. Again plus the cost of the MIS licensing.

A school can also opt for S&I Support but not support for their MIS. In that case we have the Software & Infrastructure Support Service (Excluding MIS Support). This is priced at £649 lump sum plus £2.97 per pupil for Primary and £682 lump sum plus £3.25 per pupil for Secondary & Special (the same as MIS Support Only)

MIS Training

mis flat200Schools ICT offers a wide range of training courses, covering most areas of curriculum and administration systems. In many instances courses are sequential, starting with introductory days and progressing to more advanced level courses. Courses are also designed to suit the varying needs of administrative, teaching, senior management and support staff. Training is available to all staff

We can also work with you or your staff to help identify specific training requirements and develop a programme of ICT skills training. We will be pleased to meet with you and discuss requirements. Bespoke courses, on-site training, after-school sessions and provision on staff development days can all be arranged.

For information on our forthcoming MIS courses visit the training courses pages of SLA online and search for ICT. 


FAS Support

Our FMS colleagues offer a range of financial management advice and consultancy services to support schools with on site support plus helpline support and software updates.  The service is delivered by professionally qualified staff with high levels of finance, accountancy and business skills and experience. 

For more information visit the North Yorkshire Education Services website


Sophos Antivirus

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Are you protected from online threats?

Sophos Antivirus

Office 365

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You might just know Office 365 as an e-mail system. But, believe me, it is so much more than that.

Office 365

Special Offers

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We like to strike a good deal with our suppliers and pass the savings on to schools. Visit our special offers pages for the latest deals.

Special Offers

MIS Services

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Intending to change your MIS supplier? The deadline is fast approaching. We need to know by the 31st January.

MIS Services