Over the weekend, many schools have been subject to a widespread phishing attempt. Many schools have forwarded on the email to our helpdesk staff to ask for assistance.

The email looks similar to the screenshot below.

scam email

If you have received this email or anything similar, make sure you don’t click on any of the links in the email. Then, mark the email as spam by moving it into your junk folder.

What is phishing?

Phishing is a common scam where the scammer sends out fraudulent emails posing as a trusted company or colleague in an effort to make the user reveal personal information and potentially information such as passwords and credit card details?

What to look out for?

  • Great offers/deals from unrecognised companies
    • Great offers/deals are designed to draw you attention. Some common phishing scams include emails saying you have won a brand new phone
  • Limited time
    • Emails that suggest you must complete an action within a certain time frame otherwise something bad will happen. In the phishing scam sent out to schools recently, this has been the case with schools being told they must confirm the account otherwise it will be locked
  • Suspicious links
    • Phishing emails will sometimes contain links that look like they go to legimate sites enticing you to click on them. Most of the time, they will take you to a site that looks very similar to what they claim to be. This is why we strongly advise to NOT click any links in emails you are unsure of
  • Strange senders
    • If an email seems out of the ordinary from a particular sender (company or person) it probably is. Even if an email looks a little bit suspicious, we advise to not click the link

If you believe you have been sent a phishing scam email but you are unsure what to do, you can always contact the Schools ICT helpdesk on 01609 53 6086 for advice and guidance


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