An update to Snapchat that shows publicly posted images on a searchable map has raised safety concerns among parents.

Schools ICT will be supporting schools with the upgrade of the RM Finance Software to version 8.30.

In order to begin the process, please download the folder below to every PC or laptop that has RM Finance installed by clicking on the link and allowing the folder to download.

Once you have downloaded the file to the relevant computers, please email This email address is being protected from spambots. You need JavaScript enabled to view it. who will then arrange a convienient time to perform the upgrade. 

zipRM Finance Upgrade Folder

If you have any problems, please contact the Schools ICT Helpdesk on 01609 536086.

Delivering a better, slicker and more responsive help service to schools

Schools ICT is taking great steps forward in improving its help desk service to schools. Each year we deal with approximately 50,000 help requests from schools across North Yorkshire. Your phone call, email or web form is just the first stage and initiates a whole series of steps to identify the problem, find an answer and implement the solution.

12:50 21/01/16 - AnyComms Issue Resolved

We are pleased to report that it looks as if AnyComms is now working again.

December 3rd 2015 - Microsoft Email Outage


Microsoft are experiencing a problem with the login to all Office 365 Email accounts today which is affecting all North Yorkshire Schools.  The issue is worldwide and Microsoft are very aware of the outage which they are working on as we speak.


Latest Update 14:00:

Microsoft are reporting on their website that their Azure service 'are working normally'.  Please restart your internet browser and try your email service again.


 Lastest Update: 12:17

We are getting reports that users are starting to see this come back up. 

Our advice would be to keep trying as it looks as if some users are now logging in sucessfully. 

Please restart your internet browser before trying to access the website again.



Latest update 11:51:

An article posted on Computing News's website reports:

 Microsoft Office 365 and Azure services are experiencing an international server outage, preventing customers from logging into their email accounts through web browsers.

Affected services seem to be restricted to the Exchange email environment, with login screens refusing to load.

Client-side software-based email Exchange services appear to be functioning largely as normal - though Computing has experienced such phenomena as emails appearing and not opening - but the general suggestion seems to be the issue with Exchange may involve login services as opposed to accessing the mail servers themselves.

Microsoft's "Office 365 health status" page is reporting: "There are currently no known issues preventing you from signing in to your Office 365 service health dashboard."

However, the company's Azure services site is now showing an issue log around Azure Active Directory services affecting multiple regions today:

"Starting at approximately 09:00 on 3rd Dec, 2015, customers began experiencing intermittent issues accessing Azure services that use, or have dependencies on Azure Active Directory," reads the message.

"Engineering teams are actively investigating the root cause of the issue and are developing a mitigation strategy. A list of services reporting impact will be provided shortly. An update will be provided in 60 minutes, or as events warrant."

In other words, this "partial service disruption" lies within Azure, which runs Office 365's login facilities.

Computing has approached Microsoft - a representative of whom acknowleged the problem on a call with us - for comment, and will update the story in due course as and when official words appear.

At the time of writing, Office 365 has been unable to login for around an hour. Reports of inability to log into Azure are also emerging. Reports also suggest extraneous applications such as iOS' Office 365 administration app are not functioning.

Office 365's outage comes just after Microsoft spent the last three days announcing and celebrating impending additions to the Office 365 ecosystem at its Convergence 2015 conference in Barcelona, including plans to introduce Power BI as a native function.


Schools ICT will update this page as soon as we have any further updates on the issue.

Schools ICT Help Desk



Modern technology means that you are no longer tied to the office when it comes to doing your work. That is assuming your work involves sitting at a computer, writing documents, updating databases, sending e-mails and the like. If you're a lion tamer then, well, maybe not so much use. But let’s assume you fall into the former category, and you'd like to know what you can do at your school to be able to work remotely; from home, from the beach, the train or anywhere.