Most users will know Outlook for its email capabilties and will probably use it day to day for email. If you are new to using Outlook, this guide will give you a very quick overview of Outlook on the web.


 Logging in

Visit and login with your credentials. This should take you straight to the Outlook Web App (OWA)



outlook interface

The OWA is made of 3 columns. (left to right)

  • App Controller Sidebar
    • Offers the main controls for the app you are using. In this instant, the App Controller Sidebar shows all the folders that make up Outlook, the main ones are Inbox (all recieved emails), clutter (click here to learn more about clutter), sent items (all items sent) and deleted items (all deleted items). You can click on More if you can't see all the folders. The App Controller Sidebar also shows which groups you are apart of. At the bottom of the sidebar, you can also quickly switch between the different Outlook components.
  • Folder View
    • The Folder view will change depending on which folder you are viewing. It lists each mail in that folder and allows you to scroll up or down to view more items in that folder. The Folder View allows you get an overview of which email you are about to read, it will show the name of the person who sent the email, the subject of the email, the first few words of the email and finally the data it was sent.
  • Reading Pane
    • The Reading Pane will display an email in full once it has been clicked on from the folder view.

Topping the colums is the basic taskbar. The taskbar allows you to do common actions with a few button presses.

  • New
    • Creates a new blank email to be sent. Clicking on the arrow expands this to more options to be created
  • Delete
    • Moves the email to the Deleted Items folder
  • Archive
    • Moves the email to the Archived folder
  • Junk
    • Moves the email to Junk folder and starts moving all similar items recieved in future to Junk. Clicking on the dropdown gives you more options
  • Sweep
    • Allows you to "Sweep" your inbox and create rules based on the email that is already selected
  • Move To
    • Gives you a more controlled option for moving emails
  • Categories
    • If you are a visual person, you can use the catergories to give emails a coloured tag so it can be easily identified


More training content for Outlook on the web can be found using the links below. They will take you to Microsoft's training website.

If you're looking for some guidance in using the Outlook Desktop client with Office 365, please see the following official Microsoft training. This will open in a new window.