Introducing Remote Care from Schools ICT

 

I Just Want My ICT To Work!

 

And so it should. But to expect it to keep functioning smoothly week after week, month after month, without any care and attention is asking a lot. Our Remote Care package is designed to make sure your ICT gets looked after properly, and to let you just get on with using it; to teach, to manage, to inspire.

Driven by a desire to continually improve our support, the introduction of Remote Care lets us put into practice the age old idea of prevention being better than cure. By monitoring your server we can spot issues before they become major problems. We can check your backups, keep the anti-virus software up to date, and spot any failing disks. We can see when your server has low disk space, or when it is running out of memory.

Extend the Remote Care cover to ALL of your school's PCs and laptops and not only can we keep an eye on those as well but much more besides; such as install software remotely, manage Windows updates and produce audit reports for your network . Furthermore any computers covered by Remote Care would benefit from enhanced remote support allowing us to troubleshoot many issues without having to interrupt your work. To wrap it all up, Remote Care can provide a monthly executive summary to help you justify your investment in Schools ICT support.

Remote Care gives you peace of mind, while letting Schools ICT work smarter and work better.

 

 

 

How Do I Get Remote Care?

 

For My Servers

 

For My Whole Network

 

For My Critical Devices

Installing Remote Care on your server means this critical piece of your network will be continually monitored to ensure it is working as expected.   Remote Care at its best. It's like having a IT technician constantly checking everything, and arranging for fixes when needed, but without the need to make them cups of tea or feed them biscuits.   Get that extra little bit of cover for your most important devices, such as the School Office Admin PC or the head teacher's laptop.

If your school has a Software & Infrastructure support contract with Schools ICT then you will receive Remote Care agents for your network servers at NO EXTRA COST as part of that agreement.

  • Primary and Special schools. Remote Care has already been installed on to your servers as part of your support contract. In fact many schools have already benefitted from Remote Care spotting problems early.
  • Secondary schools. If you would like Remote Care agents putting onto your servers then please let Schools ICT know by logging a call with our Helpdesk, online or by calling 01609 536 086

Further to this, if you have an Admin Only contract, but you run SIMS from your server then Schools ICT will be happy to install an agent on that server as well. Contact Schools ICT if you would like to arrange for this to be done for you.

 

If you are interested in getting Remote Care for your whole network, then please let Schools ICT know by logging a call with our Helpdesk, online or by calling 01609 536 086. Pricing starts from £500 per year for a site licence covering up to 50 devices.

 

 

 

 

 

 

 

 

* Whole Network cover is dependent on your school having a Schools ICT Software & Infrastructure support contract. If you do not have this contract, but you are still interested in the cover, please contact Schools ICT to discuss a support contract.

 

If you are interested in getting Remote Care for your critical devices, then please let Schools ICT know by logging a call with our Helpdesk, online or by calling 01609 536 086. Pricing is £20 per year for each device covered.

 

 

 

 

 

 

 

 

* Critical device cover is dependent on your school having a Schools ICT Software & Infrastructure support contract, or an Admin Only support contract if just covering school office admin PCs. If you do not have these contracts, but you are still interested in the cover, please contact Schools ICT to discuss a support contract.

Benefits of Remote Care on Servers   Benefits of Remote Care for your whole school network   Benefits of Remote Care for Critical Devices

 

 

Schools ISP

bottom-module-isp-flat

Fast, reliable broadband connectivity is essential in schools. Fully supported, high performance, secure internet service especially for schools.

Read More

Leasing Options

bottom-module-leasing-flat

Did you know that Schools ICT offers leasing options for your ICT assets? Contact us for more information.


Read More

Special Offers

icon-special-flat

We like to strike a good deal with our suppliers and pass the savings on to schools. Visit our special offers pages for the latest deals.

Read More

Project Service

bottom-module-projects-flat

Developing your ICT? Not sure what ICT your school needs? Call the Development Team for genuine advice and the best possible solution.

Read More