"SIMS is a management information system used by maintained schools in the UK.  It provides, teachers, senior leaders and support staff with the tools to effectively manage daily school life and drive improvement to their schools.  Through its single database, engaging user interface, powerful reporting and analysis capability and comprehensive implementation, training and support infrastructure, Capita’s SIMS solution supports administrative efficiencies, enables better decision-making and empowers those who work with children to focus on achieving educational improvement." - Capita SIMS

SIMS licenses can be purchased from Schools ICT through NYES (http://nyeducationservices.co.uk).    

The MIS team provide support for SIMS through the 'Support and Infrastructure' SLA or alternatively the 'MIS Only' SLA.  For more information on the SLA's please login to SLA Online (http://nyeducationservices.co.uk) or contact you relationship manager.           

Dedicated MIS first line support 

The Schools ICT Help Desk is the first point of contact for all enquiries, requests for support or general information. Their role is to identify the problem, find an answer and implement the solution.  Any issues or queries relating to an MIS, will be passed directly to the MIS Team.  There will be a member of the MIS Team working closely with the help desk team each day with the rest of the team easily contactable. 

Remote Support

Where appropriate, and only with the customer’s authority, our agents can quickly take control of school systems to diagnose faults and provide guidance for users. Our ability to resolve a high proportion of reported faults using this technology means that downtime is kept to a minimum, and by saving on travelling and other costs associated with traditional on-site support, we are able to make savings in operational efficiency that enables us to keep our costs low. Savings that we pass back to our customers.


The MIS team offer a wide range of training courses to cover the extensive modules available in SIMS.  These courses include, but are not inclusive to, the following:

  • SIMS Census
  • SIMS Key Stage Returns
  • SIMS Year End
  • SIMS Behaviour Management
  • SIMS Basic Reporting
  • SIMS Adavnced Reporting
  • SIMS Exam Results Survival 
  • KS4 Resources

The courses are currently offered at the County Hall  in Northallertion and North York Moors National Park Authority in Helmsley.  Please see the training area of this site for more information.  We can also offer all training courses onsite at a cost of £280 for up to three delegates.  Please contact the Schools ICT helpdesk and ask to speak to a member of the MIS team to discuss this option, alternatively please request a quote for MIS training through SLA Online.  Ad-hoc SIMS related training is also available.  


Training Courses

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Our dedicated training facility is conveniently located in the main building at County Hall.

Training Courses

SharePoint Services

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Schools ICT offer SharePoint services, a document management solution from Microsoft.

SharePoint Services

Special Offers

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We like to strike a good deal with our suppliers and pass the savings on to schools. Visit our special offers pages for the latest deals.

Special Offers

Website Services

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Buy a new WordPress and Joomla CMS website or view our additonal web services

Website Services